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Frequent Asked Questions
Find quick answers about browsing, ordering, payments, shipping, and support on our website. This section will help you understand how to use our platform smoothly.
Is my personal information secure on your website?
Yes, we strictly follow data protection standards and do not share your information with third parties.
Do you ship outside India?
Currently, we serve only within India. International shipping options will be introduced soon.
How can I contact customer support?
You can reach our team via WhatsApp, email, or the Contact Us form on the website. Support hours: 10:00 AM – 5:00 PM (Mon–Sat).
What should I do if I receive a damaged or wrong product?
If your product arrives damaged or incorrect, contact our support team within 48 hours of delivery for a replacement.
Do you offer bulk or wholesale orders?
Yes, we accept bulk inquiries. Please contact us via the “Bulk Order / Inquiry” form or email us directly.
How can I place an order on your website?
You can easily place an order by browsing the products, adding them to your cart, and checking out using your preferred payment method. You’ll receive an order confirmation email immediately.
Do I need an account to make a purchase?
You can shop as a guest, but creating an account allows you to track orders, save addresses, and receive exclusive offers.
What payment methods do you accept?
We accept all major debit/credit cards, UPI, net banking, and wallet payments. Secure checkout is powered by SSL encryption for safety.