Privacy Policy

Last Updated: 01 August 2026

At MA Safety Stores (“Company”, “we”, “our”, or “us”), protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you visit www.masafetystores.com, create an account, contact us, or purchase products from our website.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this Policy, please discontinue using our website.

1. About MA Safety Stores

MA Safety Stores is an Indian supplier of:

• Road Safety Products
• Industrial Safety Equipment
• Fire Safety Products
• Traffic Management Solutions
• Parking Safety Products
• PPE (Personal Protective Equipment)
• Workplace Safety Equipment

Business Address

39, Strand Bank Road,
Chota Gali,
Fairley Place,
B.B.D. Bagh,
Kolkata – 700001,
West Bengal,
India

Website: https://masafetystores.com

Email: contact@masafetystores.com

Phone: +91 98314 40852

2. Information We Collect

Depending on how you interact with our website, we may collect the following information.

Personal Information

• Full Name
• Company Name (if provided)
• Billing Address
• Shipping Address
• Email Address
• Mobile Number
• GST Number (where applicable)
• Business Contact Information
• Account Username

Order Information

When you place an order, we collect:

• Ordered products
• Order number
• Purchase history
• Payment status
• Shipping details
• Delivery information
• Customer notes
• Invoice details

Payment Information

Payments are processed securely through trusted third-party payment gateways.

We never store:

• Credit Card Numbers
• Debit Card Numbers
• CVV
• UPI PIN
• Internet Banking Credentials
• Payment Passwords

Payment providers may collect information required to complete transactions according to their own Privacy Policies.

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Type
• Operating System
• Screen Resolution
• Referring Website
• Pages Visited
• Time Spent on Pages
• Click Activity
• Approximate Geographic Location
• Cookies and Session IDs

3. How We Collect Information

Information may be collected when you:

• Visit our website
• Create an account
• Place an order
• Contact Customer Support
• Subscribe to newsletters
• Submit enquiry forms
• Request quotations
• Participate in promotions
• Communicate through WhatsApp or email
• Browse our website using cookies

4. How We Use Your Information

Your information helps us provide a better shopping experience.

We use it to:

• Process and fulfil orders
• Verify payments
• Arrange shipping and delivery
• Provide customer support
• Respond to enquiries
• Manage warranties
• Process refunds and returns
• Improve website performance
• Detect fraudulent activities
• Comply with legal obligations
• Send order updates
• Send invoices
• Improve product recommendations
• Conduct analytics
• Enhance website security

Where permitted, we may also send promotional offers and newsletters. You may unsubscribe at any time.

5. Sharing of Information

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

We may share limited information only with trusted service providers, including:

Payment Partners

To securely process online payments.

Courier & Logistics Partners

To deliver your orders.

Technology Providers

Website hosting, analytics, cloud storage, and communication services.

Government Authorities

Where required by applicable law, court orders, or regulatory obligations.

All third parties are expected to protect your information appropriately.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and user experience.

Cookies help us:

• Remember login sessions
• Save shopping cart contents
• Store user preferences
• Analyse website traffic
• Improve website performance
• Measure marketing effectiveness

Types of cookies used may include:

• Essential Cookies
• Performance Cookies
• Analytics Cookies
• Functional Cookies
• Preference Cookies

You may disable cookies through your browser settings, although some website features may not function correctly.

7. Third-Party Services

Our website may use trusted third-party services, including:

• Secure Payment Gateways
• Google Analytics
• Google Merchant Center
• Google Ads
• Google Business Profile
• WhatsApp Business
• Courier Tracking Services
• Email Service Providers
• Social Media Platforms

These third-party providers operate under their own privacy policies.

We encourage you to review their policies before using their services.reements.

8. Data Security

We take reasonable measures to protect your information.

Security measures include:

• SSL Encryption
• Secure HTTPS Connections
• Firewall Protection
• Malware Monitoring
• Restricted Administrative Access
• Secure Payment Processing
• Regular Website Maintenance
• Secure Hosting Environment

Although we strive to protect your data, no internet transmission or electronic storage system is completely secure.

9. Data Retention

We retain your information only for as long as necessary to:

• Complete your orders
• Provide customer support
• Meet warranty obligations
• Process refunds
• Maintain accounting records
• Comply with tax laws
• Prevent fraud
• Resolve disputes
• Fulfil legal requirements

When information is no longer required, it is securely deleted or anonymized where reasonably practicable.

10. Your Privacy Rights

Depending on applicable laws, you may request to:

• Access your personal information
• Correct inaccurate information
• Update your contact details
• Delete personal information (where legally permitted)
• Withdraw marketing consent
• Request clarification regarding stored information

To exercise your rights, please contact us using the information provided below.

11. Marketing Communications

If you subscribe to promotional communications, we may occasionally send:

• Product Updates
• New Arrivals
• Promotional Offers
• Industry News
• Safety Product Announcements

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting Customer Support.

Transactional communications related to your orders will continue even if marketing communications are disabled.

12. Children’s Privacy

Our website is intended for business users and adults.

We do not knowingly collect personal information from individuals under the age of 18 years.

If we become aware that such information has been collected unintentionally, we will take reasonable steps to delete it.

13. International Data Transfers

Our primary operations are located in India.

Some trusted third-party technology providers may process data on servers located outside India while maintaining appropriate security safeguards.

By using our website, you acknowledge that limited international data processing may occur through such providers.

14. Third-Party Links

Our website may contain links to third-party websites including:

• Manufacturers
• Courier Partners
• Payment Providers
• Government Resources
• Social Media Platforms

We are not responsible for the privacy practices or content of external websites.

15. Changes to This Privacy Policy

MA Safety Stores reserves the right to update or modify this Privacy Policy at any time.

Any revisions will be published on this page together with the updated “Last Updated” date.

Your continued use of the website after changes are published constitutes acceptance of the revised Privacy Policy.

14. Third-Party Links

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

MA Safety Stores

39, Strand Bank Road,
Chota Gali,
Fairley Place,
B.B.D. Bagh,
Kolkata – 700001,
West Bengal,
India

Phone: +91 98314 40852

Email: contact@masafetystores.com

Website: https://masafetystores.com

Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)