Last Updated: 20 Sep 2025

Welcome to MA Safety Stores. By accessing or purchasing from our website (www.masafetystores.com), you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

• MA Safety Stores is an e-commerce platform providing road safety and fire safety products.
• By using this website, you agree to these Terms & Conditions, our Privacy Policy, and Return & Exchange Policy.
• We reserve the right to update or modify these Terms at any time.

2. Product Information

• We strive to ensure all product descriptions, specifications, and pricing are accurate.
• However, MAS Safety Stores does not guarantee that all product details (including colors, images, and dimensions) will always be error-free.
• We reserve the right to correct errors, update information, or change prices without prior notice.

3. Orders & Payments

• All orders are subject to acceptance and product availability.
• Prices are displayed in INR and are inclusive/exclusive of GST (as mentioned).
• Payment methods include credit/debit cards, net banking, UPI, and COD (Cash on Delivery) where applicable.
• For COD orders, additional handling charges may apply.

4. Shipping & Delivery

• Orders are shipped to the address provided at checkout. Please ensure details are complete and accurate.
• Delays may occur due to courier issues, strikes, weather, or other force majeure events beyond our control.
• MAS Safety Stores is not responsible for non-delivery due to incorrect/incomplete addresses.

5. Return & Exchange Policy

• MAS Safety Stores does not issue refunds.
• Products may only be exchanged if defective, damaged in transit, or incorrect.
• Customers may also request store credit if they wish to purchase a different product.
• Return shipping charges are to be borne by the customer (unless product is defective/damaged).
• Please refer to our full Return & Exchange Policy for details.

6. Cancellation Policy

Orders can be cancelled before dispatch only.

Once shipped, cancellation is not possible and will be treated under the return policy.

MAS Safety Stores reserves the right to cancel any order in cases of:

• Unavailability of product
• Pricing or stock errors
• Fraudulent or suspicious transactions

7. Warranty & Liability

• Certain products may carry manufacturer warranties; terms vary by item.
• MAS Safety Stores is not liable for any direct, indirect, incidental, or consequential damages arising from the use of products.
• Customers must ensure products are installed/used according to safety guidelines and local laws.

8. User Responsibilities

• You agree not to misuse the website (e.g., attempting fraud, hacking, spreading malware).
• All account information provided must be accurate and kept up to date.
• You are responsible for maintaining the confidentiality of your login credentials.

9. Intellectual Property

• All website content (images, text, logos, design) is the property of MAS Safety Stores.
• You may not copy, reproduce, or distribute content without prior written permission.

10. Governing Law & Jurisdiction

• These Terms are governed by the laws of India.
• Any disputes will be subject to the jurisdiction of Kolkata, West Bengal courts.

11. Changes to Terms

• We reserve the right to modify these Terms & Conditions at any time.
• Updates will be posted on this page, and continued use of our Website constitutes acceptance of revised terms.